opening for FIELD SERVICE ENGINEER

Atharav Enterprises

Dear Candidates,

We are having opening for FIELD SERVICE ENGINEER

Position FIELD SERVICE ENGINEER

Qualification Engineering & Diploma IT

Location: Chennai

Gender Male

Salary 15k to 16k

Experience 1 to 2 yrs

Industry

IT Education Educational, Business to customer

Job Responsibilities . The FSE performs the major functions listed below. The position may require additional duties that may not be outlined below, and specific functions are subject to change.

Basic troubleshooting, installation, maintenance and repair on designatedequipment.

Completing Preventative Maintenance and fieldmodifications.

Ticket system of CRM Process and managing repair parts cycletimes.

Keepinguptodateonadministrativeresponsibilitiessuchasmaintainingcustomer servicelogsandinternal service records in a timelymanner.

Maintaining daily communications with customers to ensure resolution and properfollow-up.

Maintaining tools and test equipment and ensuring they are properlycalibrated.

MeetingHealthandHumanServices,EnvironmentalHealthandSafetyand/orallotherapplicableregulatory requirements.

Utilizing the escalation process to resolve customer service deliveryissues.

Identifying and participating in Pre-sales activities such as Demo, AMC renewals.

Workingasamemberofthelocalteamtoprovideefficientservicedeliverytoallaccountswithinassignedarea.

The ability to lift and carry a toolbox that can weigh up to 20Kgs

Skill anyequivalentcombinationofexperience,educationandtraining,whichprovidesthenecessaryknowledge,skills and abilities, would be acceptable, subject to any legal and/or regulatoryrequirements.

Engineering & Diploma IT with Minimum 1 Years of Experience in IT Hardware/ Software installation and Maintenance.

Must have experience servicing in Printer, Projectors.

Experienceinterfacing withbothinternalteammembersandexternalcustomersaspartofasolutionbased serviceprocess.

Experience diagnosing and repairing Computers, MS-Office, Windows Operating Systems, Projec

Experience : 1 - 2 Years

No. of Openings : 2

Education : Diploma

Role : Field Service Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India