Facility Manager

Spick and Span Services

Should have housekeeping knowledge- preferred

Ensuring the highest level of service by exceeding guest expectations to build loyalty
Overseeing the daily operations of Housekeeping, managing arrivals, departures, stay overs and extra rooms.
Plan and coordinate the activities of the housekeeping team
Coaching and mentoring the housekeeping team including performance reviews.
Monitor labour in accordance with occupancy levels
Establish and/or implement operating procedures and standards
Monitor and motivate housekeeping team to ensure high levels of productivity
Assists with interviewing, hiring and training housekeeping employees in the procedures and techniques.
Maintains inventory of amenities, chemicals and other supplies to ensure items are in stock and reorders in timely manner
Facilitate positive and effective communication between Housekeeping and Guest Services.
Assign rotation cleaning duties (e.g. steam clean carpets) as required
Assist Housekeeping Manager as required
Ensures all operational and safety procedures are properly followed.
Establishes the schedule and plans daily work assignments.
Trains and coaches employees in housekeeping and dry cleaning.
Manages customer housekeeping problems.
Inspects and approves staff work performance.
Demonstrates leadership and training to staff.
Communicates effectively with staff.
Meets goals.
Orders cleaning materials and maintains budget.