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Job Description

1. Manage and create product listings, product promo on E-commerce platforms like Amazon, Flipkart and others.

2. Manage the entire inventory records, and order fulfillment process with 100% detail and accuracy.

3. Handle customer queries and complaints promptly and pro-actively. Ensure exponential growth of the e-commerce business.

4. Look after and maintain day to day functions of Sales Billing, Inventory, and Dispatch etc.

5. Building and Maintaining of related MIS and Reports to be submitted to the Management on a regular basis.

6. Perform all Sales and Administration related support functions on a day to day basis.

7. Development of support systems for sales in terms of Vendor Development for Sales Collaterals etc.

8. Tie-up with all the major E-commerce players currently operating in the space to list, display and sell GM brands.

9. Ensure availability of stock across the warehouses of E-commerce partners in co-ordination with the Product Supply team and the respective Branch Commercial Teams.

10. Drive Brand Visibility across the major E-Commerce platforms through Brand Stores (exclusive web-page on e-commerce site), display banners etc.

11. Ensure timely payment collections from trade partners, linking and reconciliation.

12. Ensure timely product delivery to end consumer (wherever applicable) and resolve any issues which may arise due to No Stock or other delivery issues like Product Damages etc.

13. Monitoring reviews and devising methods to ensure positive reviews. Also devising and executing methods to correct negative reviews by timely intervention. Ensuring documentation of same.

14. Managing social media accounts especially from customer queries redressal standpoint.

15. Monitoring, documenting and timely highlighting of competitor campaigns on Ecommerce portals for timely intervention and tactical play.

16. Understanding the new updates & e com policy changes which are updated on the

Key Skills

Industry

Export - Import / Trading

Functional Area

IT Software - Ecommerce / Internet Technologies

Number of Vacancy

10

Education

B.A


About SHINE HR MANAGEMENT

The company is located in New Delhi. Mrs. Sunita Bairwa (MBA-HR) is the Managing Director & Mr. Raj Kumar (B.Tech. Mechanical) is the Managing Partner of company, They have own HR recruitment consultancy.
We have been able to device stringent selection process for screening out the best in class talent for the recruiting companies. Our team of HR consultants with huge exposure to domestic as well as international level has been able to make difference in the lives of hundreds of aspiring candidates. By providing these candidates with opportunity to get placed in the desired companies in India and abroad, we have able to fulfill the dreams of large number of students till dates. Our recruitment and training services are mainly offered in the sectors Automobile Manufacturing, IT, Telecommunications, Finance, Food, FMCG, Pharmaceuticals, Healthcare, Power, and so on.

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