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  • Job View 6 Views
  • Applicants Less than 5 Applicants
  • 2019-04-12

Job Description

JOB DESCRIPTION

• Should be able to respond to candidates for their respective queries through e-mails, calls and provide appropriate information.

• Provide brief telephone interventions, including assessment, information, advice, referral and consult to callers utilizing ethical and best practice standards and policies.

• Required to call back to the candidates with respect to their call requests and counsel them for various programs and their respective benefits

• Possess high level communication skills including written and oral communication.

• Ability to work independently and efficiently to achieve team and individual goals within a structured environment.

• Proficient computer skills (word processing programs, email and information databases) including the ability to utilize computer technology to find and record client and service information during client interactions.

• Contribute to the maintenance of accurate and up-to-date reference information to ensure the provision of accurate information to callers.

CANDIDATE ATTRIBUTES:

• Should possess excellent written and verbal communication skills.

• The ideal candidate will have strong interpersonal, communication, and organizational skills.

• The ability to respond effectively to the needs of diverse and demanding clients.

• Should be good in Presentation Skills.

• Should have Strong Convincing Skills.

Working days: 5.5 days working

Key Skills

Industry

Education / Teaching / Training

Functional Area

Education / Teaching / Training / Counselling / Academic

Number of Vacancy

1

Education

Other Bachelor Degree


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