Responsibilities
handle Phone Calls and Face to Face Interactions with Customers
provide Correct and Complete Information About the Scope of the Product
Identify and Assess Customer S Queries
Follow Up to Ensure that Appropriate Actions are Taken On Customer S Complaints
Convince Customers to Join Us as Our Client/student
Elucidate Customers with the Scope of the Industry
Build Sustainable Relationships and Trust with Clients and Customers
Guide the Candidate Through the Process of Registration
maintain the Client S Data in a Streamlined Manner
provide Appropriate Solutions and Alternatives to Customer S Complaints Within the Time Limit
coordinating with the Management, Staff, and Students for Smooth Operations
keep Records of Customer Interactions and Queries, Process Customer Accounts and File Documents Systematically
maintaining Records and Updating the Database Regularly.
Experience : 1 - 2 Years
No. of Openings : 4
Education : Any Bachelor Degree
Role : Career Advisor
Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities
Gender : Female
Job Country : India