Editing Coordinator jobs in Mumbai - Techcraft

  • 7 Views
  • 1 Applicants
  • 2018-08-14

Job Description

Editing Coordinator/QC projects will be responsible for Quality check and ensure the production managing the freelancers working for the project. He/she needs to ensure the client standards and project deadlines are met.

Qualification:

Professionally Qualified, preferably post graduate

Experience:

2+ yrs in BPO Operations Quality Check

Core Values:

• Integrity, Stewardship, Customer Focus

Job Description:

• To prepare, implement and monitor production plans

• Quality check reports submitted by Freelance editors

• Prepare and maintain Quality checklists for all projects

• Ensure the report is edited as per the required standards and without any flaws.

• Identify inconsistencies between scoring and accompanying narrative

• Coordinate with shoppers and freelance editors to obtain additional information as required

• Escalate any and all issues to the management/ Client as directed.

• Maintain the production/quality/feedback reports as per ISO standards

• Analysing Internal Quality feedback with regard to correction, corrective and preventive actions

• Responsible for setting up project wise targets and priorities along with TL

• Responsible for enhancement / development of knowledge, efficiency, accountability and performance of team

• Review and strive to achieve departmental goals

• Preparation of Checklists, check-sheets and project updates

• Performance evaluation of team members/Freelancers

• Support to production

• Generate operational reports for management as needed

Key skills: Leadership, People management, Quality Control, BPO, customer service

Location: Mumbai

Industry

Call Centre / BPO / KPO

Functional Area

Content Writing / Journalism / Editing

Number of Vacancy

10

Education

Higher Secondary


About Techcraft

Techcraft is a platform exclusively dedicated for training and recruitment.Here you can learn skills and get a good career oppotunity.We also provide recruitment and training services to corporates and cater their specific needs in their specific domains.Techcraft is a brand of Kate Education and Consultancy Services Pvt. Ltd.We are based in Pune,Maharashtra and currently cater clients all over India.We are young and growing oragnisation

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