E-Commerce Manager jobs in Gurgaon - Draphant Consultants Pvt Ltd

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  • Applicants Less than 5 Applicants

Job Description

- Single point of contact for any and all matter related to assigned category. Drive tactical and strategic initiatives for improvement of key metrics. Responsible for short-term & long-term planning for the category. - Complete ownership of one or more category/subcategory.

- Lead point of contact for Top-rated-merchants for respective category/categories.

- Exercise autonomy of pricing to ensure goal alignment of top-line and bottom-line.

- Maintain strong and positive relationships with existing merchants and expand reach to find new merchants.

- Key responsibilities include sourcing at competitive prices, end-consumer pricing effectively to ensure efficient sales while keeping strict check on bottom line. Ensuring best-in-industry assortment.

- Identification of new market opportunities.

- Very strong customer focus - understanding customer needs & ensuring correct expectation management and delivery.

- Tracking and improvement of key metrics - NPS, conversion, returns, cancellations.

- Planning for respective business vertical for upcoming month/quarter/year.

- Strong in multi-tasking and effective in cross-functional projects.

- Should be open to travel for business meetings.

- Complete ownership of category and delivering strategic metrics.

- Ensuring best possible assortment at focused price points at best negotiated prices.

- Expanding merchant base as per the category's plan.

- Identifying and tapping new market opportunities .

- Driving customer and merchant related metrics like SLAs, NPS, returns etc.

- Preparing and planning sourcing charter along with the category manager.

- Responsible for a healthy top line and bottom line for the category month on month.

- Maintain best in class supply side metrics like SLA, fulfillment rate, geo share of business etc.

- Ensure the quality promise of the merchandised products to deliver high NPS(Net promoter score).

- Constantly work towards increasing margins of the category improve bottom line

Key Skills

  • E-Commerce Manager


Export - Import / Trading

Functional Area

Export / Import / Merchandising

Number of Vacancy



Other Bachelor Degree

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