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Job Description

Job Description:

to Provide Non-stop Customer Service for Live Chat and Electronic Communications and to Cross Sell Products and Services Through These Means Whenever the Opportunity Arises.

to Complete & Meet all Customers’ Requests as per Defined Guidelines.

to Adhere to Professional Standards of Behavior & Conduct in Dealing with Customers.

to Proactively Identify Opportunities to Improve the Service Performance.

to Meet Customer Satisfaction. Complaint Management Index. Average Handling Time

Key Skills

  • ECommerce Executive

Industry

Jewelry / Gems

Functional Area

IT Software - Ecommerce / Internet Technologies

Number of Vacancy

2

Education

Other Bachelor Degree


About C S Jewllers

Job Description:
to Provide Non-stop Customer Service for Live Chat and Electronic Communications and to Cross Sell Products and Services Through These Means Whenever the Opportunity Arises.
to Complete & Meet all Customers’ Requests as per Defined Guidelines.
to Adhere to Professional Standards of Behavior & Conduct in Dealing with Customers.
to Proactively Identify Opportunities to Improve the Service Performance.
to Meet Customer Satisfaction. Complaint Management Index. Average Handling Time

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