Digital Marketing Executive jobs in Bangalore - TeamLease Services

Job Summary :-

Connect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, LinkedIn and Blogs

Compose responses independently and in accordance with processes guidelines

Responsibilities and Duties :-

Provide professional yet personalized experience on all interactions with the customers on Social Platforms

Should be an expert in leading Social Practices

Lead and leverage Social Media to meet the brand objectives

Perform post-resolution follow-ups to help requests / to follow up on cases till closure flawlessly

Required Experience, Skills and Qualifications:-

excellent interpersonal skills, with the ability to troubleshoot functional and non- functional issues correctly and clearly

Make improvement suggestions on products and services from customer feedback for better service delivery

Excellent communication skills and fluency in English.

You must be a social media software whiz kid. We need you to listen in - monitor social media conversations and tell us what's going on

In-depth knowledge of all social media channels