Desktop Support Engineer jobs in Tamil Nadu - Yes Concept Pvt Ltd

  • Job View 19 Views
  • Applicants Less than 5 Applicants
  • 2018-07-27

Job Description

• Identify potential changes and system improvements to present to senior team

leaders for consideration and implementation

• Build and install PCs, telephone systems, wireless networks and peripheral

devices (such as printers, scanners, mobile/smart phones) related to desktop

infrastructure, in accordance with department standards

• Ensure that work is carried out within agreed service levels and in accordance

with department guidelines

• Create, maintain, and distribute reports of progress to senior leadership

• Migrating servers from Windows XP to Windows 7 or higher platform

• Provides advice and guidance to colleagues regarding incidents

• Maintain installed PCs, networks, telephone systems and peripherals with

routine maintenance

• Identify, log and resolve technical problems with software applications or

network systems

• Identify potential changes and system improvements to present to senior team

leaders for consideration and implementation

• Maintain client databases with up to date solutions and clear record of activities

• Explain and document technical issues in a clear way to clients

• Use call logging system to accurately record telephone requests

• Ensure that work is carried out within agreed service levels and in accordance

with department guidelines

Industry

Computer / IT

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy

20

Education

B.Tech/B.E


About Yes Concept Pvt Ltd

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