Desktop Support Engineer jobs in Tamil Nadu - Yes Concept
• Identify potential changes and system improvements to present to senior team
leaders for consideration and implementation • Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards • Ensure that work is carried out within agreed service levels and in accordance with department guidelines • Create, maintain, and distribute reports of progress to senior leadership • Migrating servers from Windows XP to Windows 7 or higher platform • Provides advice and guidance to colleagues regarding incidents • Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance • Identify, log and resolve technical problems with software applications or network systems • Identify potential changes and system improvements to present to senior team leaders for consideration and implementation • Maintain client databases with up to date solutions and clear record of activities • Explain and document technical issues in a clear way to clients • Use call logging system to accurately record telephone requests • Ensure that work is carried out within agreed service levels and in accordance with department guidelines
About Yes Concept
Yes Concept Pvt. Ltd., A fast growing recruitment agency established locally for the sole purpose of finding the right employee for the right employer. We specialize in being the link between job seekers and employers. Matching the profile of the job seeker to the Job requirement of the employer to provide for a perfect integration to the company.
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