Desktop Support Engineer jobs in Noida - SCS universal

  • SCS universal Company Logo

  • Desktop & Laptop & Network Support Engineer

    SCS universal

    1. 0 - 3 yrs
    2. Noida NA NA NA
    Rs 1,75,000 to 2,25,000 p.a.

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  • Job View 1217 Views
  • Applicants Less than 5 Applicants
  • 2021-09-07 2022-03-07

Job Description


SLA Management/ Ticketing tool systems

Assigned call attendance & report to helpdesk with closer details.

Escalate to senior level if problem beyond scope.

AD, DHCP, DNS, Dora Process - Basic

Certification/Course : Hardware and Networking

Good English Communication.

Basically he will be responsible for Desktop/Laptop activity,

Operating system related problems.

Mail application like outlook express

Monitoring & assigning calls to L1 engineers.

Install, Configure & maintain e-mail clients remotely

Installation and configuration of Client OS physically on client machine or using any third party tool

Perform Desktop Backup and Restore activities (Client level).

Testing of computers and ensuring that computer systems are functioning properly.

Grade : L2


Client level antivirus management.

All escalations from Desktop L1/Sr. L1.

Troubleshoot escalated issues of operating systems (Windows XP, Windows 7 etc.)

Deploy Patches approved by Server Team for Client Workstations

Key Skills


IT-Hardware & Networking / IT-Software / Software Services

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy



Higher Secondary, Vocational Course, Diploma, Any Bachelor Degree, B.Sc

About SCS universal

Set up in 2009, SCS universal has emerged as a dependable HR solutions provider in India. Situated in Delhi NCR, the firm is managed by the Founder, Chief Executive Mr. Gajendra Khare. An able professional, he has rich knowledge backed by experience in multiple disciplines of human resource and quality management.rnrnSCS universal is a reliable name for availing Human Resource Solutions in India and abroad. We specialize in offering Human Resource Management consultancy, Learning & Development, Placement Services &, ISO series of certifications and liaison services that provides the much needed impetus to corporate clients and businesses to move up the ladder of success. Our expert team of recruiters, consultants and trainers is always ready to provide complete assistance in bridging the gap between the right talent and the right opportunity.

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