Desktop Support Engineer jobs in Bhubaneswar - sai swostik hrm pvt ltd

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  • Job View 10 Views
  • Applicants Less than 5 Applicants
  • 2019-02-12

Job Description

Address user tickets regarding hardware, software and networking

Walk customers through installing applications and computer peripherals

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

Follow up with clients to ensure their systems are functional

Report customer feedback and potential product requests

Help create technical documentation and manuals

Industry

Advertising / Events

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy

10

Education

Other Bachelor Degree


About sai swostik hrm pvt ltd

To offer integrated, best quality services enabling us to become the first choice in Human Resource management and to be a reliable partner in our sphere of work through valued, compelling relationships with our clients.

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