Delivery Executive jobs in Karnataka - Accelerate Motors

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  • Job View 6 Views
  • Applicants Less than 5 Applicants
  • 2019-02-06

Job Description

1. Primary Responsibilities

a) PDI

1. Carry out pre delivery PDI as per checklist

2. Coordinate with service team in case of any issues and their resolution

b) Delivery

1. Coordinate with delivery manager, allocation & finance executive and customers for finalizing the delivery date and time

2. Communicating the readiness of the vehicle for delivery to customer and ensuring that the customer is informed in case of any probable delays in the committed date/time of delivery

3. Ensuring vehicle is clean, fitted with all accessories as ordered by the customer, and appropriately decorated for Delivery

4. Ensure all the delivery SOPs are met for each delivery

5. Educating the customers on the bike ownership experience at the time of delivery

6. Assisting customers with the delivery paper work

7. Accompany customer on a flag off ride post delivery

c) Motorcycle Accessories/Insurance Sale

1. Sell motorcycle accessories/insurance at the time of booking

2. Maintain stock of motorcycle accessories and coordinate with gear exec for ordering

2. Recruitment profile:

a. Educational Qualifications: Graduate, Engineering/Management preferred

b. Industry: Retail, Logistics, Auto, FMCG, any other products based industry

c. Minimum experience: 1 year, preferably in Auto

d. Profile: Basic experience in handling and managing customers, detailed information on running a Royal Enfield

e. Passions/ Interests: NA

f. Competencies:

i. Customer Orientation and Relationship Management

ii. Result Orientation

iii. Problem Solving and Decision Making

iv. Financial Acumen and Negotiation Skills

v. Initiative

vi. Objection Handling

Industry

Automobiles /Automobile Ancillaries

Functional Area

Front Office / Executive Assistant / Data Entry

Number of Vacancy

2

Education

Vocational Course, Diploma, Professional Degree, Other Bachelor Degree


About Accelerate Motors

1. Primary Responsibilities
a) Rides and community events
1. Draft the monthly activity plan with store manager as per norms set by regional rides manager for community and rides events
2. Event planning, location booking, customer invites as per event and the norms set by the regional rides manager
3. Event execution with help of CRT executives and sales executives for rides and activities respectively
4. Ensure RECODE and RE norms followed for event
5. Ensure all data captured for events and rides in the system
b) Test Rides bikes management
1. Manage the test ride bikes of the store as per the norms set by RE
2. Ensure adherence to the test ride schedule by all sales executive
3. Ensure maintenance and upkeep of the test ride bikes
4. Approve requests for experiential/ at home/ overnight test rides from sales executive
5. Design the test ride routes from store basis bike families and recommendations of regional rides coordinator
c) Social Media Presence
1. Create & Maintain Store's Social Media Presence
i. Audience - Engaging new audience and increasing following/ audience base
ii. Content - Using store provided templates/ guidelines to create content
iii. Event Calendar - Planning, organizing and sharing the ride and community meet calendar
iv. Rider Stories: Sharing stories from recent rides, community initiatives
2. Capture key moments like deliveries and booking taking place in store and post content on social media
2. Recruitment profile:
a. Educational Qualifications: Graduate, Engineering/Management preferred
b. Industry: Auto [4 wheeler preferred], Real Estate, Banking, Communications

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