Defect Manager jobs in Bangalore - Svs Job Consulting Services
Roles and responsibilities
The management and control of all defects within the in-house development environments Will be the point of contact for all Defect status related queries across all environments Definition, ownership and management of the Defect Process Will support all aspects of the Defect Process and offer guidance to the software development and operational teams as and when required Liaising with the Problem Management Team to ensure a clear and efficient interaction within overlapping processes, and to promote this with all project deliverables Ensuring all defects are entered correctly and controlled/managed as effectively as possible through their lifecycle Identify and implement process & tools improvements for defect prevention and/or to improve defect resolution times Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to defect status outside of the published defect process. Represent the Mission and Program position on defect status to both Feature team members, CoEs and the Green Team on a regular basis. Develop weekly defect status reports and trending reports Initiate and manage escalation process for any defects exceeding SLAs Collaborate with QA/Testing and Release/Change Management teams to maintain awareness of new code changes, new test cycles, ongoing automation test results and new defects, bug fix scheduling and retesting Desired Skills and Experience HP ALM Experience Jira Experience The ability to chair, own, and steer critical triage meetings to achieve a satisfactory outcome Good working knowledge of agile and DevOps lifecycle Demonstrate experience of working in high-pressure environments in previous roles Ability to manage repeatable standard processes along with an ability to find, own and resolve ad-hoc issues Ability to forge strong relationships with internal and external customers and vendors, influencing and persuading where appropriate and resolving any conflicts ari
Defect Manager Problem Management
About Svs Job Consulting Services
SVS Job Consulting Services is an emerging name, involved in providing a variety of placement and recruitment services to clients around Maharashtra. We are based in Mumbai (Maharashtra, India) and we commenced our company operations in 2019 with a sole motive to become the trusted talent acquisition partner of the companies across different sectors. Mr. D. Felix Vijay is the brain behind the inception of the company. He holds years of industry experience and manages the company operations in association with Susana Soundari Dominic and K. Senthil Kumara.
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