Data Analytic jobs in Chennai - Cynosure Corporate Solutions
Areas of Responsibilities:
• Support CSC on MIS / Reports proactively and Support internal customers • Focus on Data Quality & Process (Data maintenance in all systems) • Assess and develop processes and competences to ensure world class customer experience • Establish clear SOPs in CSC to improve efficiency • Communicate in a helpful and friendly manner with all internal customer • Identify on-going issues and eliminate repeat complaints in order to improve overall customer experience • Contribute to regular reviews of processes in order to improve efficiency and support • Customer and business requirements • Support delivery of the designated services to the agreed service levels Provide MIS / reports which will reflect team performance against KPIs • Data Analytics will be part of the Customer Service Center. • This role will report to the Head of Regional Customer Service Centre. Education and Experience: • A bachelors degree within commercial or management related areas • You have minimum 6-8 years in a similar or equivalent position • Should be able to Analyze data on various business front with an objective to derive actionable points to increase efficiency and enhance customer experience. • Have a passion for providing outstanding Customer Service • Ability to solve problems quickly and take ownership comfortably • Strong in building and maintaining relationships • Strong business and commercial understanding • Strong skills in IT systems & MS Tools • Fast learner with the ability to adapt to changes • Must be able to work flexible hours as needed • Strong communication skills in English
About Cynosure Corporate Solutions
Cynosure Corporate Solutions is a name that has been winning the trust of clients for years through its organized operations. We are providing recruitment and consulting services under one roof. Ours is a Chennai (Tamil Nadu, India) based human resource management company, specialized in providing services of a placement agency including HR consultant, training services, domestic placement and recruitment consultant. In addition to this, we provide career consultancy to candidates and services for work at home. Also, we render solutions for human capital management through a scientific approach. Owing to our well-organized database of the technical & non-technical job-openings and job-seekers, we help organizations in finding suitable talent.
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