Customer Support Specialist jobs in Faridabad - Smart4talent

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  • Customer Support Specialist in Faridabad

    Smart4talent

    1. 1 - 5 yrs
    2. Faridabad NA NA NA
    NA
    Rs 2,25,000 to 4,00,000 p.a.

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  • Job View 33 Views
  • Applicants Less than 5 Applicants
  • 2020-03-16 2020-09-16

Job Description

Designation : Customer Support Specialist

Qualification : Any Graduate

Experience : 1-5 Yrs

Salary : 2.50-3.60 LPA

Location : Faridabad

Skills Required : Excellent English

Gender Preference : All

Vacancy : 5

Customer Support Specialist

Job Description :

Candidate working with any kind of Domestic/International Voice Based customer support/ Semi- Technical Support/Banking support/ Product support are the preferred ones.

Candidates must possess Best-in- class

Communication skills to provide premium level support to our valued Customers .

Benefits:

Both side cab service.( With in Faridabad Reason or till Badarpur Boarder)

Medical Benefits

Attractive Salary Package

Bonus

Job Overview

First point of contact for customer calling for support. Executive is expected to interact with customer to identify the issue, create case with correct documentation and guide the case to correct department for further troubleshooting.

Core Skills:

Excellent soft skills to build customer rapport an effectively controlled interaction

Direct customer handling experience

Excellent written& verbal communication in English.

Good trying speed and ability to take notes while talking to customers

Job Responsibilities and Duties:

Handle incoming calls and respond to customer’s emails

Provide product and service information to customers

Research required information using available resources

Follow up customer calls where necessary

Ability to be analyze the problem for our customers

Contributes in our effort to reduce complexity by generating new idea/solutions

Validate entitlement for support

Attain a problem description.

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

10

Education

Other Bachelor Degree


About Smart4talent

Smart4talent is a Online Recruitment Process Outsourcing (RPO) and Recruitment training company focused on searching and creating a pure breed of professionals. With expert services, we search and place best talents across all the important creative industries within pan India. rnrnOur Services :rnrnHR Solution - CXO/Executive Search, Temporary Recruitment, Permanent Recruitment, Contract based Recruiting, RPO Services, Vendors Services. We are expert in RPO Services provider. rnOther Services : rnFinancial Services - Credit Card, Personal Loan, Business Funding, Franchise Development.rnrnCorporate Training :rnHR Training , E- Commerce Training, rnOur Services Area : rn We have a Great Clientele and Innumerable Resources Across India to Provide Diverse Manpower Solutions for Any Job Profile.rnrnWe have a Great Clientele and Innumerable Resources Across India to Provide Diverse Manpower Solutions for Any Job Profile.

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