Customer Support Representative jobs in Ahmedabad - TechnocruitX Universal Services Pvt. Ltd.

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  • Job View 10 Views
  • Applicants Less than 5 Applicants
  • 2019-03-01

Job Description

What you might be doing on a typical day as a Web- Chat executive:

• Receive and respond to customer inquiries concerns over email, chat or the web.

• Maintain and support customer cases and inquiries through satisfactory completion.

• Wow customers with your ability to answer their questions and solve their problems with professionalism.

• Ultimately you will provide excellent customer service that keeps the customer coming back.

Online Customer Service Champions, like you, receive:

• Fun, talented and witty teammates

• Knowledgeable, supportive and engaged leadership

• Family-friendly environment

• Career-growth and lots of learning opportunities for aspiring minds

• Diverse, inclusive and community-minded organization

• And yes all the competitive pay and benefits that you would expect (and some that just might surprise you)

The basic stuff you will need:

• Superior customer service skills and team work

• Ability to solve complex situational problems and independently make decisions based on available information and experience

• Exceptional written business communication skills

• Computer savvy with Microsoft office skills

• College degree preferred; some programs require diploma

• The passion and drive to make a difference

• Experience in a service industry such as a BPO, call center, hospitality, retail or other customer service-oriented organization preferred

• Must live in or willing to relocate to Ahmedabad

Designation: Customer Support Representative

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

20

Education

Higher Secondary


About TechnocruitX Universal Services Pvt. Ltd.

TechnocruitX is a Recruitment and IT services company. We help firms locally and globally with our extensive range of customized services. From recruitment & administrative services to accounting support. We assure our clients to gain a commercial advantage in their sectors through innovative cost-effective expertise.

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