Customer support manager jobs in Delhi - KRISHNA ENTERPRISES

  • KRISHNA ENTERPRISES Company Logo

  • Customer support manager

    1. 3 - 4 yrs
    2. Delhi
    Rs 1,00,000 to 1,50,000 p.a.

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  • Job View 5 Views
  • Applicants Less than 5 Applicants
  • 2019-02-08

Job Description

• Achieving individual and team sales targets through acquisition of new clients

• Lead and manage a team of 40+ executives

• Prepare plans & strategies for achieving monthly assigned business objectives proportionate to monetary targets.

• Managing the career growth and development aspect of the team members by driving focus on core values

• Maintain and improve overall Sales performance

• Handling performance of Multiple channels Inbound,Outbound, Email, Chat, Social Media & Whatsapp

• Successfully implement strategies decided by the management.

• Effectively partner with Director and Sales departments to build productive working environment

• Queue monitoring and allocation

• Familiarize the team with the Client needs and specifications

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

10

Education

Secondary School


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