Customer Support Executive – Quality Department ( Only M jobs in Ludhiana - Shree Om Consultancy Bureau

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  • Job View 69 Views
  • Applicants Less than 5 Applicants
  • 2019-09-16

Job Description

Qualification –BAMS , Bachelors in Pharmacy , Biotechnology , Microbiology , Biochemistry ,Food Technology.

Salary – 12 – 18k + Overtime.

Candidates with excellent communication skills ( written & verbal ) & knowledge of E-mail & MS- Excel.

Responsibilities –

- Answer calls professionally to provide information about products

- Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

- Follow up to ensure that appropriate actions were taken on customers' requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

- Answer questions about products or the company

- Ask questions to understand customer requirements

- Enter and update customer information in the database

- Handle grievances to preserve the company’s reputation

- Keep records of calls and sales and note useful information

Industry

Medical/Healthcare

Functional Area

Medical / Health Care / Hospitals

Number of Vacancy

12

Education

Higher Secondary, Diploma, Other Bachelor Degree


About Shree Om Consultancy Bureau

Shree Om Consultancy Bureau is a flourishing name, accredited to operate as a placement and HR solution provider in the placement sector of India. The venture was started in 2017 with a sole motive to emerge as a preferred talent acquisition partner of the clients. Our business objective is to expand our network by rendering top-notch placement solutions to job seekers across different industry sectors. With our services, we mediate the gap between job seekers and companies. Within a small span of time, we have catered to recruitment process outsourcing needs of small, mid and large scale companies.

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