Customer Support Executive – Quality Department ( Only M jobs in Ludhiana - 'Shree Om Consultancy'

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  • Job View 8 Views
  • Applicants Less than 5 Applicants
  • 2019-03-16

Job Description

Qualification –BAMS , Bachelors in Pharmacy , Biotechnology , Microbiology , Biochemistry ,Food Technology.

Salary – 12 – 18k + Overtime.

Candidates with excellent communication skills ( written & verbal ) & knowledge of E-mail & MS- Excel.

Responsibilities –

- Answer calls professionally to provide information about products

- Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

- Follow up to ensure that appropriate actions were taken on customers' requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

- Answer questions about products or the company

- Ask questions to understand customer requirements

- Enter and update customer information in the database

- Handle grievances to preserve the company’s reputation

- Keep records of calls and sales and note useful information

Key Skills

Industry

Medical/Healthcare

Functional Area

Medical / Health Care / Hospitals

Number of Vacancy

12

Education

Higher Secondary, Diploma, Other Bachelor Degree


About 'Shree Om Consultancy'

I'm KARAN KAUSHIK , the Director of SHREE OM Consultancy firm. Our Aim is to provide a wide range of man power across India by providing quality recruitment to our esteemed clients. Our solution by connecting right talent with right opportunity by our professional network and My growth is its strong network of technical resources & internal team for technical validation and-to-end assistance. We focus on providing quality recruitment with volume.

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