Customer Support Executive – Quality Department jobs in Ludhiana - Bigtree Vision Management Company

Customer Support Executive – Quality Department

Bigtree Vision Management Company
1. 0 - 1 yrs
2. Ludhiana
Rs 1,25,000 to 2,25,000 p.a.

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Less than 5 Applicants

Job Description

- Answer calls professionally to provide information about products

- Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

- Follow up to ensure that appropriate actions were taken on customers' requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

- Answer questions about products or the company

- Ask questions to understand customer requirements

- Enter and update customer information in the database

- Handle grievances to preserve the company’s reputation

- Keep records of calls and sales and note useful information

Key Skills

Customer Support Executive

Industry

Medical/Healthcare

Functional Area

Medical / Health Care / Hospitals

Number of Vacancy

Education

BDS, BHM, B.Pharma, B.Sc, MD/MS, M.Pharma, M.Sc, Ph.D/Doctorate, MPHIL

About Bigtree Vision Management Company

In the vast realm of placement, Bigtree Vision Management Company is a celebrated name. We are a Gujarat-based company situated in Rajkot and began the voyage in the year 2013. Mr. Abhishek Karia serves as the CEO of the company. After years of consistent efforts and an optimistic attitude, he was successful in establishing the company. His guidance has been a great apprentice for the whole family of the company

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