Customer Support Executive

  • icon job experience 0 - 3 Years
  • icon job opening 2 Openings
  • icon salary 1.3-2.0 Lac/Yr
  • icon job location Vijayawada

Key Skills

Customer Handling Customer Support Problem Solving

Job Description

Job Summary

Pringle Technologies Inc. is looking for an experienced individual to fill a Customer Support Level 1 Operations position in Vijayawada. An ideal candidate for this position should be a good learner of products offered by Pringle, have excellent verbal and written communication skills, and be passionate about client and customer service.

Responsibilities and Duties

Interacting with clients and customers over the telephone and chat messaging.

Logging client requests and Incidents.

Tracking the issues and incidents. Providing the updates to clients on the same.

Completing client service requests as necessary.

Liaising with both clients and Level 2 and 3 Operations to ensure each task has been completed.

Other tasks and responsibilities as assigned.

Experience : 0 - 3 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Customer Support Executive

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India

About Pringle Technologies Inc.

Pringle Technologies firmly believes in having a vision and focus in applying the expertise and experience. We believe that working to realize our vision will enable us to,

Be Different from other IT companies cluttering the business space
Achieve Job Satisfaction
Attract Better Talent to our organization
Every organization, small and big, transcending all barriers, are looking at ways and means to satisfy and delight their customers. Customer retention strategies have become topic of discussion for many a business development professional. Enhancing value in each of the functional areas to benefit the customer in terms of product quality, price, shopping convenience, information availability, service quality, etc., has acquired prominent place.

Pringle Technologies was quick to realize this need and set before itself a vision encompassing the above philosophy.
Read More...

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