Customer Support Executive jobs in Uttar Pradesh - Promark Solutions

Apply Now View All Jobs by this Recruiter

  • Job View 25 Views
  • Applicants Less than 5 Applicants

Job Description

Job Profiles (Hotel Process)

1. Handling customer's queries related to Check-In & Check-Out procedures, Check-Out bill settlement & other queries.

2. Handling customer's grievances related to room services, hotel's staff behavior & hygiene issues during the stay.

3. Co-ordination with Hotel's Owner to address customer's issues & complaints.

4. To provide guest feedback to concern person in Hotel.

5. Responsible to handle mails & calls from guest & Hotels.

Skills Required

1. Good verbal communications in English & Hindi

2. Problem Solving skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

100

Education

Higher Secondary


About Promark Solutions

Job Profiles (Hotel Process):
1. Handling customer's queries related to Check-In & Check-Out procedures, Check-Out bill settlement & other queries.
2. Handling customer's grievances related to room services, hotel's staff behavior & hygiene issues during the stay.
3. Co-ordination with Hotel's Owner to address customer's issues & complaints.
4. To provide guest feedback to concern person in Hotel.
5. Responsible to handle mails & calls from guest & Hotels.
Skills Required
1. Good verbal communications in English & Hindi
2. Problem Solving skills
3. Enthusiastic & soft skills
4. Ready to work in Rotational shift (Only Males)

Learn more...

read more
Apply Now

Similar Jobs



Career Insights For Your Growth