Customer Support Executive jobs in UP - invexic consultancy

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  • Job View 6 Views
  • Applicants Less than 5 Applicants
  • 2019-02-08

Job Description

Responsibilities –

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Enter and update customer information in the database

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

Qualification: Masters in Food Technology / Bio – Technology / Bio- Chemistry / Microbiology or equivalent degree

Key Skills

Industry

Medical/Healthcare

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

3

Education

M.Pharma


About invexic consultancy

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