Customer Support Executive jobs in Nashik - Impact HR & KM Solutions

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  • Job View 18 Views
  • Applicants Less than 5 Applicants
  • 2020-02-05 2020-08-05

Job Description

The Position Holder Will Be Responsible for Responding to Emails and Chat To/from Customers By Ensuring Proper Resolution. in this Role, One Will Be Responsible to Provide Concise, Quality Customer Service in a Professional, Timely, and Courteous Manner, and Maintain Communication for Every Interaction On System. the Ideal Candidate Will Need to have Excellent Customer Sensitivity and the Ability to Multi-task in a Dynamic, High Volume Contact Centre Environment.

job Responsibility

1.comprehend and Process all Email and Chat Correspondences from Customers in a Timely Manner.

2.provide Successful Research Resolution to all Customer By Replying in a Prompt and Professional Manner Via Email and Chat.

3.complete all Customer Care Follow-ups in a Timely Fashion.

4.maintain a Positive and Professional Working Relationship with Peers, Management and Support Resources, with a Constant Commitment to Teamwork and Exemplary Customer Service.

5.provide Alternatives & Superior Customer Experience On Emails and Chat.

Industry

Automobiles /Automobile Ancillaries

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

3

Education

Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree


About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients’ needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and Automobile.Our services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.

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