Customer Support Executive jobs in Mumbai - LG RESOURCE AND STAFFING SOLUTIONS

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Job Description

Job Description

PFB mentioned process bifurcation as per our requirement

Sr. No. Process Open Position Skills Required Shift timing & Week off

1 Outbound Lead Generation 50 Good Conversation & Selling skills,

8 Advisiors in every batch must be good in English,

Rest can be with ok English with fluency in Marathi and Hindi,

Must have at least 06 month experience in Lead generation,

Real Estate Experience Preferred,

9:30AM to 7:00PM

(Any 9 Hours)

Rotational week off

2 Outbound Lead Generation 12 Good Communication skills, Must have prior experience in Lead generation 9:30AM to 6:30PM

Sunday Fixed off

3 Inbound & Outbound + Chat 10 Excellent Communication skills,

Manage large amount of IB+OB calls, Frequently attend educational seminars to improve knowledge and performance level,

Maintain records of all conversations in database in a comprehensible way,

Identify clients needs, clarify information, research every issue and provide solutions and/or alternatives,

Must have an exposure to International call center experience, 9AM to 7PM (Any 9 Hours)

Sunday Fixed off

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

100

Education

Higher Secondary, Diploma, Other Doctorate Degree


About LG RESOURCE AND STAFFING SOLUTIONS

Job Description
• Troubleshooting in the Local Area Network
• Local Area Network(LAN) Protocols and Configuration
• Wide Area Network(WAN) Protocols and Configuration
• Computer Network and management (LAN & WAN)
• Maintenance, Troubleshooting of Desktop Pc’s,Laptops
• Installation and Configuration of network Printer
• Operating System Installation of Windows XP/Vista/Win 7/ Win 8 &Linux
I installation of Windows Server 2003/2008, Configuring DNS, DHCP and Active Directory
Key-skills:
Networking Remote Access Remote Desktop Network Printer Installation Hardware Desktop Support IT Support Troubleshooting OS Installation outlook configuration.

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