Customer Support Executive jobs in Mumbai - Zain Placement Consultancy

  • 0 Applicants
  • 2018-08-07

Job Description

Job Description :

The primary responsibilities of a Call Support Executive would be :

Answer calls professionally to provide resolution to the query and obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Skills required:

Patience & Temperament

Good communications skills

Ability to listen and active problem-solving skills

Good interpersonal skills


Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy



Other Bachelor Degree

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