Customer Support Executive jobs in Mumbai - Zain Placement Consultancy

  • Job View 7 Views
  • Applicants Less than 5 Applicants
  • 2018-08-07

Job Description

Job Description :

The primary responsibilities of a Call Support Executive would be :

Answer calls professionally to provide resolution to the query and obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Skills required:

Patience & Temperament

Good communications skills

Ability to listen and active problem-solving skills

Good interpersonal skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

3

Education

Other Bachelor Degree


About Zain Placement Consultancy

Zain Placement Consultancy is a widely known placement firm based in Jharkhand. We are a team of professionals that operate from Jamshedpur. The firm is engaged in serving people by offering different services like HR consultancy, career consultancy, and placement consultancy. In addition to this, we also facilitate by recruiting manpower for industries and training employees in different companies. Our entire team has a focused approach towards the progression of the future goals of our clients. Zain Placement Consultancy has been successful in setting up a benchmark for itself in the industry.

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