Customer Support Executive jobs in Ludhiana - Star Ikon Placements

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  • Customer Support Executive – (Quality Department) In a Health care Manufacturers (Ludhiana)

    Star Ikon Placements

    1. 0 - 1 yrs
    2. Ludhiana NA NA NA
    NA
    Rs 1,75,000 to 2,50,000 p.a.

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  • Job View 2550 Views
  • Applicants Less than 5 Applicants
  • 2019-06-05

Job Description

Responsibilities

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Ask questions to understand customer requirements

Enter and update customer information in the database

Handle grievances to preserve the companys reputation

Keep records of calls and sales and note useful information

excellent communication skills & knowledge of E-mail & MS- Excel.

Key Skills

Industry

FMCG / Food / Beverages

Functional Area

Pharma / R&D / Biotech

Number of Vacancy

3

Education

M.Tech


About Star Ikon Placements

Star Ikon Placement Services LLP is one of the trustworthy Placement Consultants having its office in Jaipur (Rajasthan). We are instrumental in providing HR Consultancy, Career Consultant, Manpower Services, Domestic Placement, Overseas Placement, Housekeeping Services and Security Management Services. In addition to this, we also stand tall as reliable Career Consultants for all our valuable clients. We follow a friendly and professional approach in all our dealings; we offer our recruitment and selection services to many corporates and business houses.

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