Customer Support Executive jobs in Ludhiana - Realct Business Solution

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  • Job View 95 Views
  • Applicants Less than 5 Applicants
  • 2019-08-11

Job Description

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Ask questions to understand customer requirements

Enter and update customer information in the database

Handle grievances to preserve the companys reputation

Keep records of calls and sales and note useful information

Key Skills

Industry

Pharma / BioTech / Clinical Research

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

5

Education

Other Bachelor Degree


About Realct Business Solution

Realct Business Solution is a human resource recruitment firm which deals in numerous industries for their Human Resource needs. The point which makes us different from others is that we are qualified Human Resources Specialists, ensuring client’s confidence in our ability to deliver effective recruitment and HR solutions. We are experts in what we do and also are passionate towards the work and have extensive Human Resource and Recruitment expertise within small and large organization.

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