Customer Support Executive jobs in Ludhiana - Realct Business Solution

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  • Job View 8 Views
  • Applicants Less than 5 Applicants
  • 2019-02-11

Job Description

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Ask questions to understand customer requirements

Enter and update customer information in the database

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

Key Skills

Industry

Pharma/BioTech/Clinical Research

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

5

Education

Other Bachelor Degree


About Realct Business Solution

Realct Business Solution is a new-gen name in the placement sector of Maharashtra. The placement firm is the property of Ms. Jyoti Kumari. She laid the foundation brick in the year 2018 in Navi Mumbai with a mission & goal of becoming a trusted & valuable business associate among clients who approach us. We are serving as a placement consultant, HR consultant, and career consultant in Navi Mumbai. Moreover, our other services include corporate training, manpower recruitment, and immigration to another country. Under the leadership of Ms. Jyoti, Realct Business Solution is flourishing at pace.

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