Customer Support Executive jobs in Ludhiana - Openings India

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  • Applicants Less than 5 Applicants

Job Description

Responsibilities –

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Enter and update customer information in the database

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

Qualification: Masters in Food Technology / Bio – Technology / Bio- Chemistry / Microbiology or equivalent degree

Key Skills

Industry

Medical/Healthcare

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

3

Education

M.Pharma


About Openings India

Operating in the industry since 2018, Openings India has become one of the most trusted and well-connected names in the placement industry. With the support of our team of highly experienced professionals, we have been successful in offering the best placement services to the clients. Our placement services have proved out to be very beneficial for both the candidates and organizations and have helped them both in gaining success. Our placement consultancy services have allowed various candidates to get an opportunity of working in some of the highly reputed companies of the nation. Our career consultancy services have helped various students in getting the best guidance in choosing their perfect career path. Moreover, our specialization in providing HR consultancy services has allowed us to gain a huge clientele in Moradabad. We are also providing best-in-class manpower solution services to the clients.

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