Customer Support Executive jobs in Ludhiana - Newsteps

  • Customer Support Executive Male

    Newsteps

    1. Fresher
    2. Ludhiana
    Rs 1,25,000 to 2,00,000 p.a.

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  • Job View 9 Views
  • Applicants Less than 5 Applicants
  • 2019-02-13

Job Description

Qualification – Bachelors in Food Technology / Bio – Technology / Bio- Chemistry / Microbiology / Pharma or equivalent degree

responsibilities –

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Ask questions to understand customer requirements

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

Industry

FMCG / Food / Beverages

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

10

Education

Other Bachelor Degree


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