Customer Support Executive jobs in Ludhiana - nehitwsc

  • Customer Support Executive – Quality Department

    nehitwsc

    1. 0 - 1 yrs
    2. Ludhiana NA NA NA
    NA
    Not disclosed

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  • Job View 49 Views
  • Applicants Less than 5 Applicants
  • 2019-07-28

Job Description

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Ask questions to understand customer requirements

Enter and update customer information in the database

Handle grievances to preserve the companys reputation

Keep records of calls and sales and note useful information

Industry

FMCG / Food / Beverages

Functional Area

Fresher / Trainee

Number of Vacancy

1

Education

Other Bachelor Degree


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