Customer Support Executive jobs in Ludhiana - Dolphinplacements

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  • Job View 5 Views
  • Applicants Less than 5 Applicants
  • 2019-03-12

Job Description

Job Title – Edit

customer support executive (quality department)

Company – Edit

Dolphinplacements.com

Location – Edit

Ludhiana, Punjab

Salary – Edit

? 15,000.00 – ? 18,000.00 per month

Job type – Edit

Full-time

Job Description – Edit

Job Summary

Experience – 0-1 year

Qualification – Masters in Food Technology / Bio – Technology / Bio- Chemistry / Microbiology or equivalent degree

(Bachelors can also apply with 2 year experience in this field)

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Ask questions to understand customer requirements

Enter and update customer information in the database

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

Industry

Telecom / ISP

Functional Area

IT Software - Telecom

Number of Vacancy

10

Education

Other Bachelor Degree


About Dolphinplacements

We are Dealing in Recruitment Agency, HR Solutions, Overseas Placement Services, Career Consultant, Corporate Training, Education Consultancy, Immigration Services. our terms and conditions are that we take 15 days CTC for Junior and Middle positions and 1 month CTC for Senior positions.

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