Customer Support Executive jobs in Ludhiana - Career Club

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  • Customer Support Executive – Quality Department ( Only Male)

    Career Club

    1. 0 - 3 yrs
    2. Ludhiana
    Not disclosed

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  • Job View 88 Views
  • Applicants Less than 5 Applicants

Job Description

Experience – 3months or above

Qualification –Bachelors in Pharmacy , Biotechnology , Microbiology , Biochemistry

Salary – 12 – 18k + Overtime

Job location – Ludhiana

Openings – 5-6

candidates with excellent communication skills ( written & verbal ) & knowledge of E-mail & MS- Excel.

Responsibilities –

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Ask questions to understand customer requirements

Enter and update customer information in the database

Industry

Pharma/BioTech/Clinical Research

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

10

Education

B.Pharma


About Career Club

In the world of HR Consulting, We are a widely acclaimed HR firm in Gujarat, Mehsana, engaged as a link between career seekers and career sponsors. We render a range of services to our clients that are focused on creating and supplying a better human resource and development for their organizations. The services include Talent acquisition, Learning & Development and HR Outsourcing.

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