Customer Support Executive jobs in Ludhiana - Ascendz HR Solutions

Job Summary

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and

comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Ask questions to understand customer requirements

Enter and update customer information in the database

Handle grievances to preserve the companys reputation

Keep records of calls and sales and note useful information

Responsibilities and Duties

Customer Support Executive for Quality Department for a manufacturing mnc at Ludhiana, Punjab.

Required Experience, Skills and Qualifications

Only BAMS , Bachelors in Pharmacy, Biotechnology, Microbiology, Biochemistry, Food Technology qualified candidates with good communication skills need apply.

Benefits