Customer Support Executive jobs in Ludhiana - Ascendz HR Solutions

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  • Job View 9 Views
  • Applicants Less than 5 Applicants
  • 2019-03-04

Job Description

Job Summary

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and

comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Ask questions to understand customer requirements

Enter and update customer information in the database

Handle grievances to preserve the companys reputation

Keep records of calls and sales and note useful information

Responsibilities and Duties

Customer Support Executive for Quality Department for a manufacturing mnc at Ludhiana, Punjab.

Required Experience, Skills and Qualifications

Only BAMS , Bachelors in Pharmacy, Biotechnology, Microbiology, Biochemistry, Food Technology qualified candidates with good communication skills need apply.

Benefits

Key Skills

Industry

Pharma/BioTech/Clinical Research

Functional Area

Manufacturing / Production / Quality

Number of Vacancy

5

Education

B.Pharma


About Ascendz HR Solutions

Founded with the pure aim to continuously research and innovate new methods of recruitment to facilitate, Ascendz promises providing best quality solution at a short notice. As the name suggests, Ascendz will soon arise to become the premier and preferred provider of HR Consulting Services in India, encompassing industry best practices, continuous improvement and innovation. The organization has been conceptualized and spearheaded by a bunch of experienced, but young professionals with a clear support and mandate from handful of leading companies spread across several industries. Our innovative business model ensures the best professional team, a variety of recruitment services, sectoral specializations, competencies to cover mandates at any level across the industry verticals. We are focused on delivering complete quality solutions for organizational Human Resource needs.

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