Customer Support Executive jobs in Gurgaon - VR TalentHunters

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  • Applicants Less than 5 Applicants

Job Description

Qualification : Min. Graduate / Pursuing Graduation Experience : 0.6 - 4 Yrs Location : Gurgaon

Job Description:

Solve customer queries and issues.Ensure quality of service delivered.Escalate customer issues for quick resolution.Communicating courteously with customers on telephone & through email.Investigating and solving customers' problems.Handling customer complaints or any crises.Keeping accurate records of discussions or correspondence with customers.Developing feedback or complaints procedures for customers to use.

Requirements:

Minimum 12th Pass.Min. 6 months of relevant experience desired.Freshers with good communication skills for interaction with customers & good convincing skills will be also considered.Very strong verbal communication skills.Willing to work in rotational shifts

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

200

Education

Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree


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