Customer Support Executive jobs in Chennai - MocDoc

  • Customer Support Executive

    MocDoc

    1. 0 - 3 yrs
    2. Chennai
    Rs 1,25,000 to 3,25,000 p.a.

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  • Job View 65 Views
  • Applicants Less than 5 Applicants
  • 2019-09-10

Job Description

Should Be Able to Understand Enterprise Software Application and Mobile Apps Quickly Flexible to Do Implementation of Software and Training Customers On Need Basis Should Be Proactive in Identifying Different Use Cases of Features - Manage Large Amount of Incoming Calls and Should Identify & Asses Customer's Needs to Achieve Customer Satisfaction. - to Perform Thorough Review of Closed Support Cases On a Weekly Basis to Measure Process Compliance - Customer Orientation and Ability to Adopt /respond to Different Types of Customers. Ability to Recognize Ineffective Customer Service Interaction, Identify Gaps in Quality of Service and Drive Initiatives to Improve Service Quality. Ability to Effectively Prioritize and Execute Tasks to Meet Competing Deadlines

Industry

Computer / IT

Functional Area

Medical / Health Care / Hospitals

Number of Vacancy

5

Education

Other Bachelor Degree


About MocDoc

Make Calls and Fix Demo Appointments.
Updating all Communication in Crm On a Daily Basis
Follow Up E-mails, Social Network, What's App Messages
Using Social Network, other Resources, Google Etc, to Source New Clients and Making
initial Calls to Them.
Build a Relationship with New and Existing Clients
Willingness to Learn New Technologies
to Prepare the Database Based On the Research.
to Prospect By Calling the Filtered Leads

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