Customer Support Executive jobs in Chennai - Chennai eco motors

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  • Job View 8 Views
  • Applicants Less than 5 Applicants
  • 2019-04-08

Job Description

Job Responsibilities:

1. Customers

• Greet phoning customers.

• Understand customer’s needs and expectation.

• Provide and propose the best solution that meets customers’ needs.

• Quote and close the sales order on the initial customer enquiry.

• Up-sell and cross-sell company products and services offered by the outlet to maximize the turnover and profits.

• Follow-up on job progress and update customers accordingly.

• Effectively manage and solve customers’ complains.

• Feed and update customers’ information in the system.

2. Internal relationships

• Build and maintain effective working relationships with operational colleagues and workshop staff.

• Network and communicate at all levels with both internal and external customers where necessary.

• Share knowledge and experiences to assist with the learning of other salesmen throughout your branch department and other branches as well.

• Act as a mentor to other members of the Sales Team.

Requirements

Personality requirements:

Young

Automotive passion

Cheerful, positive

Presentable

Genuine

Clear communication (spoken)

Multi tasking / Time management

Key Skills

Industry

Automobiles /Automobile Ancillaries

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

5

Education

Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com


About Chennai eco motors

❖Able to handle accounts book keeping.❖To assist in accounts transactions, checking, verification & follow up.❖Prepare paments to vendors and claims (process payment, prepare invoice, payment voucher, receipts, cheques)❖Maintain proper filing of accounting documents for record keeping.❖General admin support and other relevant ad-hoc tasks or assignments.
Qualification - B.Com
Experience - 1-2 yrs
Skills - Tally Ms-Excel, Inventory management

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