Customer Support Executive jobs in Amadalavalasa (Srikakulam) - SPM HR SOLUTIONS

Apply Now View All Jobs by this Recruiter

  • Job View 36 Views
  • Applicants Less than 5 Applicants

Job Description

SPM HR SOLUTIONS Hiring for a Healthcare Company in Punjab ( Ludhiana )

Position : Customer Support Executive – Quality Department

Preferable: Male Candidates only

Experience – 3months or above

Qualification –Bachelors in Pharmacy , Biotechnology , Microbiology , Biochemistry

Preferable : Candidates working as Medical Representatives with Pharmacy qualification

Salary – 12 – 18k + Overtime

Job location – Ludhiana

Openings – 5-6

Required Skill : candidates with excellent communication skills ( written & verbal ) & knowledge of E-mail & MS- Excel.

Responsibilities –

Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Ask questions to understand customer requirements

Enter and update customer information in the database

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

Key Skills

Industry

Pharma/BioTech/Clinical Research

Functional Area

Front Office / Executive Assistant / Data Entry

Number of Vacancy

5

Education

Other Bachelor Degree


About SPM HR SOLUTIONS

SPM HR SOLUTIONS has been established with the sole objective to dedicate itself for quality service in Human Resource Sector. We are specialists providing skilled human resources at Top, Middle and Junior level. We aim to provide consultations and value-added HR services to Corporate/ MNCs/ Industries and all type of Business establishments.

Learn more...

read more
Apply Now

Similar Jobs



Career Insights For Your Growth