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  • Job View 516 Views
  • Applicants Less than 5 Applicants
  • 2017-12-09

Job Description

• handling incoming calls from software customers

• working with customers to identify software problems and advising on the solution

• Build sustainable relationship and trust with customer accounts through open and interactive communication

• Handle software customer complaints and provide appropriate solutions & alternatives within time limit; follow up to ensure resolution, keep records of customer interactions

Key Skills

  • Knowledge Of Ms Office
  • Strong Phone Contact Handling Skills And Active Listening
  • Excellent Communication

Industry

Computer / IT

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy

5

Education

Higher Secondary


About Star Technologies

Star Technologies is a software development company and a global provider of IT and Process Outsourcing services. We provide application infrastructure software for the development, deployment, integration and management of business applications. Our goal is to maximize the benefits of information technology while minimizing its complexity and total cost of ownership. Our commitment is to provide solutions that translate into tangible business outcomes for our customers. We focus exclusively on maximizing client returns from outsourcing and off shoring. We have extensive experience in managing large IT applications in real time. Our solutions aim to provide high value by optimizing cost of ownership of technology investments for customers.
The company’s onsite/offshore delivery model provides significant cost savings. These help us to continually provide high value, high quality deliverables to our clients.

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