Customer Support Executive jobs in Ahmedabad - Valiant Biztech

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  • Job View 49 Views
  • Applicants Less than 5 Applicants
  • 2021-07-12 2022-01-12

Job Description

Job Title: call support for logistic and supply chain management (domestic)

Main purpose and scope of the job:

Providing call support regarding logistics and supply chain management to customers.

Our clients have a territory of Gujarat under the logistics field.

Education: B-com, M-com, Special Course in Logistic or Supply Chain Management.

Duties and key responsibilities

Answer incoming calls from customers with inquiries on product orders

Assist various departments in facilitating sales of all products in the company portfolio

Analyze customer issues and assist in resolving within the required timeframe

Coordinate with customers and ensure appropriate questioning to identify issues

Manage all customer inquiries and summarize to present to management

Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe

Maintain accuracy of all data and verify the same for all customer services

General responsibilities

Good knowledge about logistics

Good knowledge about supply chain management

Should be able to speak Gujarati (mandatory), Hindi, and English

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

40

Qualification

Professional Degree

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