• Customer Support Executive for Forex Management

    Rightwaay

    1. 1 - 4 yrs
    2. Bangalore
    Rs 1,50,000 to 2,50,000 p.a.

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  • Applicants Less than 5 Applicants

Job Description

Technical Skills-

· Should work as subject matter expert

· Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

· Follow up to ensure that appropriate actions were taken on customers' requests.

· Refer unresolved customer grievances or special requests to designated departments for further investigation.

Key Requirements

· Good interpersonal skills

· Ability to handle pressure

· Excellent communication skills

Key Skills

  • Good Interpersonal Skills
  • Ability To Handle Pressure
  • Excellent Communication Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

5

Education

B.A, B.B.A, B.Com, B.Sc


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