Customer Support Analyst jobs in Coimbatore - Focus Academy for Career Enhancement (f)

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  • Job View 108 Views
  • Applicants Less than 5 Applicants
  • 2019-06-13

Job Description

Job Summary

A bunch of IIM Graduates and entrepreneurs, who founded a company called Focus Academy for Career Enhancement (FACE) in Dec 2008. Our journey has been exhilarating so far, and were looking for bright, energetic individuals to join us as we speed ahead. For the past 10 years, FACE is working with a mission of eradicating underemployment and unemployment from India. Every year 100s of graduates join us in working towards this mission and transform themselves as young leaders.

India is plagued by 2 problems with respect to its job market: Unemployment & Underemployment. Roughly 28 million people graduate every year in India. Out of which a menial 3 million are able to find jobs in the organized sector. Others, either do jobs which are way below their caliber or dont find jobs at all. The major reason behind such a scenario is the lack of skills. To further strengthen this claim, a national employability report has stated 80% of the engineering graduates lack the right skills to get employed.

Responsibilities and Duties

Support Analyst - Client Delivery

Excellent written & oral communication

Document and act swiftly to queries

Should be able to relate and escalate things quickly across teams

Ability to withstand pressure and understand the seriousness of the issue.

Prior experience in working in BPO is a added advantage

Required Experience, Skills and Qualifications

Qualification: Any Degree

1+ years experience in BPO industry'

Flexible to work in rotational swift

Benefits

Rs.21000 to Rs.24000 salary per month

Refreshments

Opportunities to work and learn closely with senior members of the team

Flexible timings

Young and Vibrant work culture


About Focus Academy for Career Enhancement (f)

FACE is one of Indiaâs fastest growing employability skills development company, catering to students pursuing higher education in colleges/universities as well as entry level recruits in organisations across various industry sectors. FACE has evolved a scalable business model which is one of its kind and has been able to create phenomenal success stories for its clients through the same. In a span of 4 years since inception FACE has trained more than 3,00,000 candidates across 300+ educational institutions and corporate organisations.

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