Customer Services Executive jobs in Noida - KAM Training Services

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  • Job View 6 Views
  • Applicants Less than 5 Applicants
  • 2019-05-09

Job Description

Job Responsibilities

• The candidate is required to attend to the customer calls and provide them with the required information.

• The candidate should be able to understand the customers inquiries and work upon resolving them within predefined

time limits.

• The candidate will be responsible for efficient dealing of issues towards the completion and enabling satisfaction of

the customer.

• Respond to emails received for product and support inquiries.

• Keep records of customer interactions and follow up communication - procedures, guidelines, and policies.

• Excellent Communication (both written and verbal) skills is a must.

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

15

Education

Other Bachelor Degree


About KAM Training Services

Job Responsibilities
• The candidate is required to attend to the customer calls and provide them with the required information.
• The candidate should be able to understand the customers inquiries and work upon resolving them within predefined
time limits.
• The candidate will be responsible for efficient dealing of issues towards the completion and enabling satisfaction of
the customer.
• Respond to emails received for product and support inquiries.
• Keep records of customer interactions and follow up communication - procedures, guidelines, and policies.
• Excellent Communication (both written and verbal) skills is a must.
# 5 days working

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