This is with regards to the subject line, we STREAMWAVE MANPOWER SOLUTIONS PVT LTD would be immensely interested in conducting a recruitment drive in your organization.
About the Company: (We are the hiring partners for CONCENTRIX PVT LTD)
Job Details: Customer Service Representative (CSR) Tasks. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. First point of customer contact for general inquiries like pricing, products, scheduling etc.
Positions Open: 100
Compensation: PA to Lakhs PA.
Skills Needed: Person Specifications required
JOB LOCATION Kolkata.
Qualification: - Graduate in any discipline or Equivalent (10+2+3) / Undergraduates (min. 10+2)
Age: - 18+years
Experience: - 0 6 months of experience, Work experience in a Call Center Voice Process
Knowledge: - English Language (includingKnowledge meaning and spelling of words, rules of composition and basic grammar) Basic Computers Skills Vernacular Language Skills (Hindi and Bengali)
Skills and Ability: - Skills & Customer SkillsAbility Active Listening (Oral comprehension and communication) Communication Skills Telephone Etiquettes
Personal attributes: - Attention to DetailPersonal attributes Self Confidence Result Orientation Resilience & Flexibility Drive & Persistence Learning & Knowledge Enhancement Empathy Interpersonal skills and team work Planning and organizing willing to work in shifts
Work Activities related to the process: - Trouble shoot customers query request and complaints of the services rendered by the company and provide resolutions. The advisors need to provide correct resolution as per process and achieve CSAT targets aligned.
Please Revert us with your interest to take the process forward.
Yours Sincerely
Recruiting Manager
Subham Saha and Premankur Paul
STREAMWAVE
Experience : 0 - 5 Years
No. of Openings : 250
Education : Higher Secondary
Role : Customer Service Representative
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : [ Male / Female ]
Job Country : India
Get Noticed By Top Recruiters
Become a Premium Job Seeker
499/- for 3 months
Pay NowShaping Careers
Skytech Aviation Services Pvt Ltd
Global Faculty
Teleminds Infotech
Shopperji
G&R Management Consultancy Pvt Ltd
Global Faculty
Career Comfort
Skytech
global It solutions
Climb High Aviation
Technotoise Business Solution OPC pvt ltd
Global Faculty
Yes Tech Solutions Inc.
Yes Tech Solutions Inc.