Customer Service Representative jobs in Delhi - Help 4 Youth

  • Help 4 Youth Company Logo

  • Customer Service Representative

    Help 4 Youth

    1. 1 - 2 yrs
    2. Delhi NA NA NA
    NA
    Rs 70,000 to 1,00,000 p.a.

Apply Now View All Jobs by this Recruiter

  • Job View 18 Views
  • Applicants Less than 5 Applicants
  • 2020-10-17 2021-04-17

Job Description

1.Ensure quality customer service is delivered

2.Recording complaints as per the specified process

3.Resolving all complaints received (self, online, other units) within the stipulated TATs

4.Ensure appropriate customer communication on closures & copy of that to be filed.

5.Preventive complaint management

6.Asking for feedback from customers, who may not be complaining

7.Promoting all direct channels and ensuring that the customer is utilizing the same

8.Check back on recent customers registered to any channel and give any specific help required

Requirements: * Proven experience of 1-2 years in the past * Great excel skills * Banking/ Finance background * Curious, humble and hardworking * Good communication and interpersonal relationship * Capable to do multi-tasking and to lead the team towards achievement of desired performance.

Equipment Knowledge: Telephone, PC/Computer keyboard, Printer, Calculator, Fax machine, Copy machine

Job Types: Full-time, Fresher, Walk-In

Schedule:

Morning shift

Education:

Higher Secondary(12th Pass) (Preferred)

Language:

Hindi (Preferred)

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

6

Education

Professional Degree, B.Ed


About Help 4 Youth

Help 4 Youth is counted amongst the leading names in the placement sector of Hyderabad. We are actively involved in offering a wide variety of placement services to candidates as well as organizations. Our list of placement services comprises work at home services, career consultancy services, HR consultancy services, placement consultancy services and domestic placement services. We are backed by a team of highly dedicated and energetic placement industry professionals, who have in-depth knowledge of different placement industry operations. All these professionals have undergone various training programs as well. You can connect with us by dialing our numbers at any time of the day.

Learn more...

read more
Apply Now

Similar Jobs



Career Insights For Your Growth