Customer Service Representative jobs in Ahmedabad - WiseBee Consultant

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  • Job View 5 Views
  • Applicants Less than 5 Applicants
  • 2019-03-08

Job Description

Interact with customers and ensure that they have a pleasant experience

Monitor customers for violations of gaming regulations or policies

Inform their supervisor or a security employee of any irregularities they observe

Enforce safety rules and report hazards

Keep an eye on customers and employees to ensure compliance with all gaming rules

Communicate with other departments if security or customer-service issues arise

Address customers’ complaints about service

Explain house operating rules, such as betting limits, if customers do not understand them

Schedule when and where employees in their section will work

Watch over the slot section and ensure that players are satisfied with the games

Refill machines with tickets or money when they run out

Reset cash slot machines after a payout

Respond to and resolve customer complaints

Determine winners, calculate and pay off winning bets, and collect on losing bets

Inform players of the rules of the game

Keep track of the amount of money that customers have already bet

Exchange paper money for gaming chips

Scan tickets and calculate winnings

Are responsible for the cash that comes in (on bets) and goes out (on winnings) during their shift

Key Skills

Industry

Hotel / Travel / Airline / Hospitality

Functional Area

Media / Entertainment

Number of Vacancy

5

Education

Higher Secondary


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