Customer Service Manager for Company near to Huda City Center.

Capital Placement Services

Duties and Responsibilities:

Responsibilities Include But are Not Limited to Enforcing Policies and Procedures, Which Ensure Efficient and Effective Operation of Pool Facilities Including Personnel Management and Training.

Pitch Pool Services to all Incoming Calls and Documenting all Calls and Follow Ups.

Maintain Pool Decorum and User Satisfaction/experience.

Greeting Visitors, Optimum Information Provider & Getting Them Enrolled.

Generate Bill and Reconcile Bills with Accounting Department.

qualifications:

Excellent Communication and Decision-making Skills.

Graduate from Hotel Management/sports/ Marketing/sales/hr. Diploma in Sports Coaching or Equivalent Will Be Added Advantage.

At Least 3 Years of Experience as Customer Service Manager/center Head (in Hotel, Restaurants, Clubs, Sports Company or Related Work)

Must Be Able to Work Overtime as and When Necessary to Set and Lead By Example.

Ability to Lead & Provide Instructions to Employees Under His/her Supervision.

Excellent Organizational, Public Relation, Oral and Written Communication Skills.

Excellent Computer and Keyboarding Skills (spreadsheets, Database and Word Processing).

Experience : 1 - 7 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : Customer Service Manager

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India