Customer Service Executive jobs in Kolkata - Skylark Aviation

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  • Job View 29 Views
  • Applicants Less than 5 Applicants
  • 2020-03-09 2020-09-09

Job Description

Dear Candidate,

greetings of the Day

convergys is Hiring for Technical Support Associate(voice), Day Shift.

technical Support Associate / Sr. Technical Support Associate

job Description: - Inbound Technical Support.

interface with Customers Via Inbound or Outbound Calls or the Internet for the Purpose of Resolving Routine Problems with Products or Services like Internet, Dth or Desktop.

roles & Responsibilities:

greet Customers in a Courteous, Friendly, and Professional Manner Using Agreed Upon Procedures.

clarify Customer Requirements; Probe for and Confirm Understanding of Requirements or Problem.

support Customers Across Telecommunication, Financial Services, Healthcare and Technology Vertical.

troubleshoot Customer Issues Related to Internet Broadband, Cable, Dth, Modem, Router, Mobile Handset Etc.

basic Eligibility Criteria: -

1) the Candidate Should Be a Graduate in Any Field from a Recognized Institution/university or Undergraduate with 1 Year of Experience in International Call Centre.

2) B.tech Fresher with Atleast 6 Months of Experience in Icc Can Apply

3) Candidate Should have Good Conversational Skills in English.

4) Day Shift

salary: upto 22k in Hand + Incentives

5) 5 Days Working

Industry

Aviation/Airline/Aerospace

Functional Area

Cargo / Freight / Transportation / Packaging / Shipping

Number of Vacancy

13

Education

Secondary School

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