Customer Service Executive jobs in Hyderabad - WALBRYDGE TECHNOLOGIES PVT LTD

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  • Job View 38 Views
  • Applicants Less than 5 Applicants
  • 2019-11-29 2020-05-29

Job Description

You Will Be Responsible for Handling Inbound & Outbound Calls, Chat and Emails.

you Will Be Required to Flexible with Shift Timings and Weekly Offs and Work in a 24/7 Shift Window.

your Role Will Require Handling Customer Escalations & Complaints and You Will Be Expected to Communicate and Explain Effectively to the Customers.

you Will Be Expected to Switch Between Calls, Chats & Emails as per the Requirement.

we Will Prefer People with a Technical Bent of Mind, Who are Able to Resolve Digital Payment Queries of the Customers.

responsibilities:

take Inbound Calls /outbound

understands Digital Payment Concept, Transfer of Payments, Usage of Digital Banking and Payments

fluent in English & Hindi, Telugu .

people Who have Handled Customer Over the Phone

display Empathy/ Understanding/ Concern Towards Customers

provide Quick and Effective Resolution to the Customer's Queries

good Typing Speed

resolve Customer Queries On Digital Payments

wants to Delight Customers, Above and Beyond the Call of Duty

understand the Visa Processing Requirements, Various Posts, Embassy Knowledge

is Able to Communicate Clearly, Both Written and in Speech

can Switch Between Email, Chat and Voice Support

handling Multiple Tasks Simultaneously

Industry

Call Centre / BPO / KPO

Functional Area

Banking / Investments / Stock Market / Financial Services

Number of Vacancy

15

Education

Other Bachelor Degree, Other Master Degree


About WALBRYDGE TECHNOLOGIES PVT LTD

Established in 2017, WALBRYDGE Technoloies is a privately owned Software Development and IT Consulting firm Our headquartered Company is located in STATE OF DE.

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