Customer Service Executive jobs in Hyderabad - Stanplus Technologies Pvt Ltd

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  • Job View 11 Views
  • Applicants Less than 5 Applicants
  • 2019-05-09

Job Description

Determine the requirements by working with customers.

Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfill requests by completing transactions; entering requests in systems or forwarding requests.

Sell additional services by recognizing opportunities explaining the benefits of additional features.

Maintain call center database by entering information.

Keep system operational by following established procedures; reporting malfunctions.

Enhance organization reputation by accepting ownership for any existing and new requests.

Desired Candidate Profile:

Fluency in Telugu, Hindi & English

1-2 years of exp in Customer service; preferably in voice or retail process

Listening skills, Phone skills, Verbal communication.

Problem-solving, Multi-tasking

Industry

Medical/Healthcare

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

3

Education

Higher Secondary, Secondary School


About Stanplus Technologies Pvt Ltd

At StanPlus, we care for you & are constantly working towards making a better environment for those in need. Our global experience in medical transportation services allows us to deliver a perfect, reliable & glitch-free service to all.

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